Question 1

What types of events do you cater?

Accepted Answer

We proudly serve weddings, corporate events, employee appreciation events, birthdays, bridal and baby showers, church and school events, grand openings, markets, and private celebrations. If you’re bringing people together, we’d love to be part of it.

Question 2

Where do you serve?

Accepted Answer

Ground Zero Coffee proudly serves Las Vegas, Henderson, and surrounding areas throughout Southern Nevada.Travel within 25 miles of our primary service area is included. Additional travel may be subject to a mileage fee.

Question 3

What packages do you offer?

Accepted Answer

We offer three catering experiences:Classic Experience – Perfect for smaller gatherings (up to 35 guests)Signature Experience – Ideal for medium-sized events (up to 60 guests)Reserve Experience – Designed for larger events and fully customizableVisit our Packages page for complete details.

Question 4

What beverages do you serve?

Accepted Answer

Our menu includes handcrafted espresso drinks, lattes, cappuccinos, americanos, cortados, matcha, refreshers, hot chocolate, and rotating seasonal specialties. See Menu for current drink selections.

Question 5

Can you create a custom menu?

Accepted Answer

Absolutely! We can create signature drinks, themed menus, and custom drink names that match your wedding, business, or special event.

Question 6

Do you offer dairy-free options?

Accepted Answer

Yes! Alternative milk options are available upon request.

Question 7

What are your setup requirements?

Accepted Answer

To provide the best experience, we ask for:A 10’ × 10’ level setup areaAccess to a standard 120V electrical outlet (if required)Nearby parking for unloading equipmentFor outdoor events, we’ll also need enough overhead clearance for our umbrella.

Question 8

How do I book my event?

Accepted Answer

Simply submit an inquiry through our Contact page. Once we’ve confirmed availability, we’ll send you a personalized quote and service agreement.Your date is officially reserved once the agreement is signed and the required 25% non-refundable retainer is received.

Question 9

What payment methods do you accept?

Accepted Answer

We accept major credit cards, Venmo, Zelle, and checks.

Question 10

What is your cancellation policy?

Accepted Answer

Because we reserve your date exclusively for your event, booking retainers are non-refundable. Additional cancellation terms are outlined in your service agreement.

Question 11

Can you serve outdoor events?

Accepted Answer

Yes! We love outdoor events. We simply ask for a safe, level setup area and protection from severe weather such as heavy rain or high winds to ensure safe operation.

Question 12

Are you licensed and insured?

Accepted Answer

Yes. Ground Zero Coffee LLC is fully licensed, insured, and operates from an approved commissary kitchen in compliance with Southern Nevada Health District requirements.

Question 13

Do you accommodate food allergies?

Accepted Answer

We take food safety seriously; however, our beverages are prepared using shared equipment. While we do our best to prevent cross-contact, we cannot guarantee our products are free from dairy, nuts, soy, gluten, or other allergens.

Question 14

Still have questions?

Accepted Answer

We’d love to hear about your event. Visit our Contact page or email hello@thegroundzerocoffee.com to request a personalized quote.

Frequently Asked Questions

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